Read what our clients say about us:
"My good friend Michael, I would like express my appreciation for your fast coffee delivery to Boston. My wife was happy to finally get some of her preferable coffee plus the card and the recipe book you sent her. All of it arrived yesterday....I may take her to Playas del Coco so she could see the full process you guys have.
Thanks again and thanks for you incredible coffee!!!!" 05/25/09 Carlos
"Thank you again for your generosity.
The cookbook and card were great. Your are a first class company." 05/10/09 Stephen
"Thanks for the great coffee and service" 05/09/05
Elli
"The coffee as always is excellent and timely. Please change my standard shipment to what you sent me this time. I can do 6 kilos per shipment since my friends and family seem to walk off with my coffee." Thanks and again and congrats on a job and product well done. 05/01/09 Ron
"More coffee please...the usual order. Thanks for your great service and wonderful coffee!
04/23/09 Beth
"We love your coffee" 12/19/2008 David
"I love this coffee" 12/8/2008 Gary
"Love your coffee" 11/30/2008 James
"We love your coffee and have shared your info with several others. Thanks you for your rapid service." 11/17/2008 Michael
"Thank you again for the freshest coffee in America, your roasters get us the product within 5 days and it is the best coffee we 30 year coffee afficiandos have EVER had. Such a pleasure. We will visit the coffee fields when we return to Costa Rica... Thanks so much for supreme quality. 11/12/2008 Doris
"I just love Costa Rican coffee and can`t wait to brew another cup" 10/4/2008 Mark
"Love this coffee" 10/3/2008 Judith
"We love your coffee" 9/28/2008 Julie
"We stopped at your store near Liberia on our last visit to Costa Rica and enjoyed our visit with you, your coffee is great, thanks" 9/4/2008 Jesse
"Great Coffee Sunburst. I cant wait till the next shipment arrives…" 8/13/2008 Gary
"…Best coffee on the planet" 7/3/2008 John
"I finally got back to enjoy your fine coffee. Thanks for a GREAT product." 5/31/2008 Chuck
"Enjoyed Your Coffees from my visit to your store in April. Thanks and keep up the good brew." 5/31/2008 Bob
"I love your coffee, and I`m not able to get back to Costa Rica until November" 4/10/2008 Ashley
"Looking forward to some really great coffee from Costa Rica My girlfriend and I actually visited your store back in March of 06` while vacationing in Costa Rica We were on a guided tour that included a stop at your store, where we stocked up on your delicious coffees" 4/26/2008 David
"I bought this coffee last month while in CR - I have the cinnamon only and it is delicious" 3/20/2008 Leyla
"Visited Costa Rica in February. Love the country and the coffee." 3/20/2008 Shirley
"I think I have drank over 100 pounds of your coffee over the years ..." 3/5/2008 Joshua
"Really enjoy your coffee. People I work with are ordering with me. Thanks" 3/5/2008 Jeff
"My wife and I visited you guys in Costa Rica back in 2005. We have been fans of your coffee ever since." 2/27/2008 Justin
"Went to Costa Rica over Christmas and fell in love with your coffee. When I found out I could get it in Austin, I was thrilled." 2/9/2008 Jennifer
"Great coffee everytime. I look forward to receiving my order" 2/12/2008 Douglas
"I have been absolutely delighted with your coffee" 2/13/2008 Jeanne
"I have so enjoyed your coffee and have been suggesting to all of my friends that they buy from you I took the chocolate macademia nut to work with me today and they said they had never had such good coffee." 2/21/2008 Jeanne
Steve Aronson owner of Café Britt in 2001 article from American Chamber of Commerce Aronson hailed the country's micro-entrepreneurs who care about the product and want to create something different and better than most offerings. He pointed to businesses like Sun Burst Coffee, owned by Michael Pierpont. "Michael is a perfect example of someone who worked his way into the business," Aronson said. “He learned all he could and then went off on this own. Now, he's a real craftsman. Just like the microbreweries in the U.S., this is a very good thing".
Hi Mike,
Just wanted to let you know your exquisite coffee arrived today. As you may have guessed, we really like it. The light roast was a particular joy, as I had never tasted it before, (and I have a difficult time even describing the taste), but it is nothing short of "oral ecstasy".... "Oral orgasm" might also apply. Great job on your part...! Will be sending many more orders. Have advised all of my friends too.
Thank you Mike........ Dana Gold Beach OR, USA
Michael,
This is actually my second order. The first one was under my husband's name, Darryl. We decided to order again when we got your E-mail. Your Coffee is wonderful and we are tell others and will be giving part of this order as gifts. Thanks for a great product!
Jackie
The Sun Burst Coffee I bought has gotten rave reviews from those I have served. You likely have received orders from some people who I gave your web address to. I'm anxious to see what this next move you are making is. I've made the same comparison you do--Better than Starbucks and not nearly as expensive and FRESH!
Dorothy
Hi Michael,
Just a quick note from the frozen north (Alaska) that my coffee has arrived (April 25th) the people at the post office said the smell was driving them crazy...I gave them another bag...and told them to order some...:} This order was REALLY fast...thanks ...I am enjoying the freshest, best tasting coffee in the world as we speak....
Safe trails Theresa
Lost orders do happen but we pride ourselves in solving problems to keep customers happy!
Mike,
Thanks for the quick investigation and reply. I judge a company on a few simple principles:
1. Customer service
2. If a problem arises how quickly they respond
3. If they made a mistake are they willing to admit to it
4. What are they willing to do to rectify the problem
I am very happy to report that Sun Burst has met and exceeded all these challenges. Thanks for your help. A Sun Burst customer forever
John
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