Shipping

Thank you for choosing Sun Burst Coffee for your coffee needs. We want to ensure you have a smooth and delightful experience from the moment you place your order to the arrival of your freshly roasted coffee. Here is our basic shipping policy:

Order Processing:

All orders are processed within 1-3 business days, excluding weekends and holidays.
Once your order is processed, you will receive a confirmation email with your tracking information.

Shipping Rates:

Shipping rates are calculated based on the weight of your order and the destination.
Free shipping is available on orders over specified amounts applicable after any discounts.
Alaska & Hawaii have shipping surcharges and do not qualify for all shipping discounts.

Shipping Methods:

We currently offer standard shipping and expedited shipping options through UPS and some may be fulfilled by USPS via UPS.
Standard shipping typically takes 3-5 days to reach you. Some rural locations may take longer.
Expedited shipping options may be available for faster delivery. Please call Order Support directly.

Shipping Destinations:

We currently ship within the US. We are looking for new options for Canada only.

International Shipping:

We currently are not shipping international orders.

Delivery Times:

Delivery times may vary based on your location and the shipping methods available shipping from Texas.
While we strive to meet delivery estimates, unforeseen circumstances may cause delays. We appreciate your understanding.

Order Tracking:

You will receive a tracking number in your confirmation email to monitor the progress of your shipment. If you did not receive please call Order Support with your order number.

Lost or Damaged Items:

In the rare event that your order is lost or damaged during transit, please contact our customer support team and we will assist you in resolving the issue.

Thank you for choosing Sun Burst Coffee. We appreciate your business and hope you enjoy your freshly roasted coffee! If you have any further questions or concerns, feel free to contact our customer support team at orders@sunburstcoffee.com or 512-675-3275.